Terms and conditions

EXCHANGE POLICY

  • Making a purchase indicates that you have acknowledged, understood, and agree to adhere to the following terms and conditions.
  • We are committed to make your shopping experience as fuss-free and enjoyable as much as possible! Please read through the following terms & conditions prior to making a purchase.
  • All the purchases will be non-refundable.
  • All the Sale, discounted, brought with a coupon and gift voucher purchases are non-returnable, non-refundable & non-exchangeable.
  • WE STRICTLY DO NOT DO RETURNS & REFUNDS. ONLY IF GOODS ARE DAMAGED IN TRANSIT AN EXCHANGE WILL BE PROVIDED.
  • We don’t have reverse pick up facility. Please send your product back to address below for exchange.
  • Plot No-8, Serve No-489/C/2, Behind Maule Hall, Satpur, Nasik – 422012

 

CANCELLATION BY INDIAN CUSTOMER

If unfortunately, you have to cancel an order, please do so within 24 hours of placing the order by contacting us at info@mqhandmade.com. We appreciate if you inform us as soon as possible in case you do not want an order so that we do not dispatch the order and save on the courier cost and the effort.

  • If you cancel your order before your product has been dispatched, we will refund the full amount (in case of pre-paid order).
  • If you cancel your order after your product has been dispatched, we will refund the amount minus shipping charges( in case of pre-paid order).

 

The customer agrees not to dispute the decision made by Muqarrams and accept The Muqarram’s decision regarding the cancellation.